How do I return?
If you purchased items instore, please return item back instore within 30 days of purchase and with receipt for exchange or refund.
If you purchased items ONLINE only, please click on the below ‘START RETURN’ link to start the return
You will need your online order number and email address to start the return.
Are there any charges for return?
- There are no charges for the return of goods to instore
- For web mail order returns, there is a return postage charge of £4.95
What items are returnable?
You can return your items within 30 days of receipt of your shipment for a refund or exchange.
- They must be in original condition
- Items must be unworn with tags
- In the original packaging
30 DAY REFUND OR EXCHANGE ONLY.
PLEASE SEND ALL THE ITEMS YOU NEED TO RETURN FOR REFUND OR EXCHANGE IN 1 PACKET ONLY
If you are out of the 30 day period, we will return items to you and charge for the return.
How soon will I get my Exchange?
- Once your return is received and inspected, we will also notify you of the approval or rejection of your item.
- If you are approved, then your exchange will be processed. Any difference in the price of garments, we will notify you and this can be settled immediately.
- If you are rejected, we will also notify you and ask you to arrange for shipping back to yourself.
- We aim to do the exchange process within 1 working day from receipt of goods to us.